When accessing the Website, Robin Good will learn certain information about you, both automatically and through voluntary actions you may take during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
WEBSITE USERS UNDER THE AGE OF 18
Our Website is not intended for those under 18 years of age and we do not knowingly collect personal information from those under 18.
No one under age 18 should provide any information on the Website and if you are younger than 18, do not use or provide any information on this Website, make any purchases through the Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any user name you might use.
If we learn that we have unknowingly collected or received personal information from a person under 18 without parental consent, we will delete that information. If you believe we might have any information from or about a person under 18 without the parental consent, please email us at email@example.com.
HOW WE COLLECT INFORMATION ABOUT YOU
Robin Good collects your information to record and support your participation in the activities that you select via our Website, to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.
This includes information that you provide to us voluntarily and information that we collect automatically.
The information you provide to us voluntarily is provided by you via various forms on the website, through the surveys you respond to, when you purchase a product or a service or by providing comments or other feedback. We use this information to provide you with a product or a service that you requested, whether free or paid for, to track your preferences, provide you with information and to improve our performance. As a user of our Website, you can engage in most activities without providing any personal information. Only when you seek to download resources and/or register for products or services you are required to provide personal information.
To improve our performance, we might also use automatic data collection technologies on the Website, including Google Analytics. This will typically include collecting information such as details on the device that you use to access the Website, browsing actions, internet connection, location, your traffic pattern through our website, your IP address, your operating system, your browser type, and any communications between your device and our Website. The automatically collected information is used for analytical purposes only and to improve the Website and our performance.
HOW WE USE YOUR INFORMATION
We use information we collect about you for the purpose of optimising our Website, providing you with information, providing you with offers for our products and services, administering our business activities, providing customer service and care, carrying out any contract between you and Robin Good, and for making available other items and services to our clients and prospective clients.
If you correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We are committed to keeping your e-mail address confidential and do not sell, rent, or lease our subscription lists to third parties. We also will not disclose your email address to any third parties, except when required by law.
If you chose to receive our newsletter or other marketing communication such as updates on upcoming nutrition events, our program, nutrition courses or other correspondence by providing your explicit consent, we might send you marketing e-mail messages from time to time. If you no longer wish to receive marketing messages from us, you can always unsubscribe from the mailing list, but clicking the Unsubscribe link that is contained in all marketing e-mail messages that you receive as a part of a mailing list.
If you ever have trouble unsubscribing, please email us at firstname.lastname@example.org.
HOW WE PROTECT YOUR INFORMATION
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols, password protecting all contact databases and working only with reputable third-party vendors.
However no system whether or not password protected can be entirely impenetrable. You acknowledge that it may be possible for an unauthorized third party to access, view, copy, modify, or distribute the data and files you store using the Site. Use of the Site is completely at your own risk.
Please be aware that email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk.
DISCLOSURE OF YOUR INFORMATION
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
We may disclose your personal information to a third party, including a lawyer or collection agency, when this is required to enforce our terms of service or any other agreement between you and Robin Good.
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
USE OF "COOKIES"
Similar to many other websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, the type of device that was used to visit our website, your location and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
If you do click "Continue" and thereby accept cookies, but change your mind later, you can always withdraw your prior consent. You can do that by clearing cookie history from your selected browser, visit the Website again and continue using it without clicking "Continue" on the cookie banner that will be displayed at the top of the page.
USE OF "COOKIES" BY THIRD PARTIES
We do not have control over these third parties’ tracking technologies or how they are used. If you have any questions about an advertisement or other content provided by a third party on the Website, please contact the responsible provider.
YOUR GDPR RIGHTS
If you are based in the European Union, you have certain rights and are entitled to certain information under the General Data Protection Regulation (GDPR), including:
• You have the right to request access to the data that Robin Good stores about you and the right to either rectify or erase your personal data;
• You have the right to request restrictions on the processing of your data, object to the processing of your data and the right to the portability of your data;
• You have the right to file a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.
• To the extent that you provided consent to Robin Good’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
Robin Good will require only the information that is reasonably needed to enter into a contract with you and will will keep any information you choose to provide to us until (a) you asking us to delete the information or (b) our decision to cease using this data, whichever is earlier.